Assistant Director, Athletic Ticketing

POSITION TITLE:  Assistant Director, Athletic TicketingCOMPENSATION RANGE: 52,000.00 - 55,000.00 USD per yearEMPLOYMENT CLASSIFICATION: Professional Administrative DEPARTMENT: UNC Ticket OfficeTARGET HIRE DATE: 8/17/2026 BENEFITS: UNC’s Career Hub

Candidates must have valid U.S. work authorization at the time of application; UNC cannot provide H-1B sponsorship at this time.

To ensure full consideration, applications must be received by 11:59pm (MT) on 07/31/2026.

Position Summary:

The Assistant Director, Athletic Ticketing is a part of the overall campus ticketing office, which falls under the oversight of the Finance & Administration Division. This position is unique in that it functions, in part, as a member of the Athletics sales and marketing team. Responsibilities for this position include:

A. Manages the Nottingham and Bank of Colorado Arena at Butler Hancock Ticket Offices including hiring, training, and supervising Ticket Office staff for ticketed athletic events.
B. Works with Athletics staff in the promotion, marketing and delivery of special ticket promotions and general customer sales.
C. Maintains patron databases for Football, Men's and Women's Basketball, Volleyball, Wrestling and other athletic events and activities as needed.
D. Creates, revises, and maintains reports drawn from all ticketing sources, including on-line, phone, walk-up, comped and group sales.
E. Assists in the overall management of the Campus Commons Ticket Office and helps to cover Performing and Visual (PVA) and /or Student Life events as needed.

POSITION TITLE:  Assistant Director, Athletic TicketingCOMPENSATION RANGE: 52,000.00 - 55,000.00 USD per yearEMPLOYMENT CLASSIFICATION: Professional Administrative DEPARTMENT: UNC Ticket OfficeTARGET HIRE DATE: 8/17/2026 BENEFITS: UNC’s Career Hub

Candidates must have valid U.S. work authorization at the time of application; UNC cannot provide H-1B sponsorship at this time.

To ensure full consideration, applications must be received by 11:59pm (MT) on 07/31/2026.

Position Summary:

The Assistant Director, Athletic Ticketing is a part of the overall campus ticketing office, which falls under the oversight of the Finance & Administration Division. This position is unique in that it functions, in part, as a member of the Athletics sales and marketing team. Responsibilities for this position include:

A. Manages the Nottingham and Bank of Colorado Arena at Butler Hancock Ticket Offices including hiring, training, and supervising Ticket Office staff for ticketed athletic events.
B. Works with Athletics staff in the promotion, marketing and delivery of special ticket promotions and general customer sales.
C. Maintains patron databases for Football, Men's and Women's Basketball, Volleyball, Wrestling and other athletic events and activities as needed.
D. Creates, revises, and maintains reports drawn from all ticketing sources, including on-line, phone, walk-up, comped and group sales.
E. Assists in the overall management of the Campus Commons Ticket Office and helps to cover Performing and Visual (PVA) and /or Student Life events as needed.

Job Duties:

1-Ticket Office Management: Manage Ticket Office locations for all ticketed athletic events including the hiring, training and supervising of student ticket agents. Provide event, season and other specified custom reports to appropriate constituents. Coordinate with facility personnel for the preparation of and training for game day gate staff. (30%, Essential)
2-Coordination and Communication: Serve as the direct ticket office connection to the Athletic Department. In many respects, this position will function as part of the Athletics marketing and sales team, regularly attending Athletics staff meetings. Lead athletics in the use Audience View Business Intelligence for the effective reach to current and potential patrons. Customize and distribute regularly scheduled and spontaneous reports as needed to Athletic administration. Provide budget reports to Executive Director of Campus Services relating to income generated by ticket sales. (30%, Essential)
3-Customer Service: Implementation of operating practices to ensure the delivery of quality customer service to the campus community and the public through effective communication with students, faculty, staff, visitors and guests and responding in a timely manner to customer concerns and problems. Communicate and if necessary disburse tickets to opponents’ constituency. Also responsible for developing positive customer and public relations with the campus community and external constituent groups. (20%, Essential)
4-Personnel Management: Provide effective management and supervision of student ticketing agents. Development and implementation of student employee training to enhance workplace skills in support of quality customer service and the effective delivery of the ticketing program. (20%, Essential)

Minimum Qualifications:

Bachelor's degree required.

One (1) year working in ticketing or event management. Minimum experience required. Experience in student employee supervision, and in working with staff of diverse backgrounds. Demonstrated written and verbal communications skills; knowledge of Microsoft office systems.

Benefits:
Benefits available include health, dental, vision, life and long-term disability insurance, as well as a selection of several defined contribution retirement plans for all full-time positions. Employees at UNC receive sick leave, and other leave options may be available based on position. Full-time employees are eligible to receive tuition waiver benefits, as well as dependents and spouses of UNC Employees who are employed at 0.5 FTE or above are eligible for undergraduate dependent tuition grants of up to 50%. These tuition grants will cover in-state tuition charges. Further requirements may exist. Other benefits may be available based on position.

About UNC
The University of Northern Colorado is a public doctoral/research institution located in Greeley, Colorado. UNC’s commitment to education began in 1889 and continues to be a transformational force for our students. Recognized as a top university for social mobility, UNC is proud to be a Hispanic Serving Institution and to serve more than 44%  of our undergraduates who are the first in their family to attend college.  UNC is also committed to providing our faculty and staff with the support they need to succeed as professionals, educators, and in life. Please visit UNC’s Career Hub,to learn more about UNC’s strategic plan, school programs, and employee benefits. Go Bears!

EEO Statement
The University of Northern Colorado offers an educational and working environment that provides equal opportunity to all members of the UNC community. In accordance with federal and state law, UNC prohibits unlawful discrimination, including harassment, based on race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. UNC also prohibits discrimination based on gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure UNC’s compliance with this policy.

ADA Accommodations
The University of Northern Colorado is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 970-351-2718 or human.resources@unco.edu. 

Background Check
Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has been made. The successful candidate must submit original transcripts within one (1) month of hire.

This position is contingent on funding from the Colorado State Legislature, approval by the Board of Trustees, and subject to the policies and regulations of the University of Northern Colorado.

Clery Act
In compliance with the Clery Act, the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online. A paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety, conduct processes and Title IX investigations.

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