Assistant Director of Athletics IT

The University of Iowa Department of Athletics seeks applications for an Assistant Director of Athletics IT. This is a full-time (probationary and FLSA-exempt) position which includes full University benefits. The University of Iowa is an NCAA Division I institution and a member of the Big Ten Conference. The Department of Athletics manages 22 varsity sports programs and related events with a workforce of approximately 250 regular employees and 300 temporary employees. Athletics is a people-centric organization that operates under a “Win. Graduate. Do It Right.” philosophy. For more information regarding Athletics, please click here.

Responsibilities: The Assistant Director of Athletics IT will provide technical support, IT operations, and web development for UI Athletics units, and possibly spanning multiple domains. Core duties include designing, installing, and maintaining computer systems across Athletic departments, managing IT operations such as software updates, security patches, and hardware support, as well as tracking inventory for software and hardware. Additionally, this role involves training staff and coaches in PC and Mac environments and supporting game-day operations to ensure seamless technology functionality during events. The web development responsibilities include designing, implementing, and maintaining secure web applications in collaboration with sports teams and departments, under the direction of the Athletics IT Director overseeing the development lifecycle to enhance Iowa Athletics’ digital presence. Strong problem-solving skills, adherence to UI/ITS policies, and effective communication with non-technical users are essential for success in this role.

Benefits Highlights: Excellent fringe benefit package including paid vacation and sick leave; health, dental, life, and disability insurance options; and generous employer contributions into retirement plans. The University of Iowa is a Big Ten, nationally ranked research university with 30,000 students located in Iowa City. A vibrant community boasting excellent public schools, safe, comfortable neighborhoods, affordable housing, a highly educated population, and numerous cultural, recreational, and sporting opportunities and events contribute to the Iowa City area frequently appearing high on the best-places-to-live listings. Go to “Working at Iowa” to learn more.

Required qualifications:

• A Bachelor’s degree in an appropriate discipline or an equivalent combination of education and related experience in technical support;
• Professional support experience (typically 1-3 years) using varied technology concepts relating to electronic file storage, desktop management, networked print services or other applicable technologies;
• Experience supporting Windows and Apple personal computers and laptops;
• Experience supporting printers, multi-function devices and personal mobile computing devices (smartphones, tablets, etc.);
• Knowledge of and the ability to use summarization and simplification techniques to explain complex technical concepts in simple clear language appropriate to the audience;
• Demonstrated ability to identify and troubleshoot computer systems and network performance for operational problems and make recommendations for corrective actions;
• Ability to effectively communicate technical information, both orally and in writing, with other technical and non-technical staff, including peers, content providers, designers, workgroups, managers, and general customers
• Knowledge of current web standards (for HTML, CSS, AJAX, CMS, etc.) and demonstrated skill employing these in creating standards-compliant web pages
• Professional experience working effectively with individuals from a variety of backgrounds and perspectives, demonstrating strong interpersonal skills and ability to build trusting relationships;

The University of Iowa Department of Athletics seeks applications for an Assistant Director of Athletics IT. This is a full-time (probationary and FLSA-exempt) position which includes full University benefits. The University of Iowa is an NCAA Division I institution and a member of the Big Ten Conference. The Department of Athletics manages 22 varsity sports programs and related events with a workforce of approximately 250 regular employees and 300 temporary employees. Athletics is a people-centric organization that operates under a “Win. Graduate. Do It Right.” philosophy. For more information regarding Athletics, please click here.

Responsibilities: The Assistant Director of Athletics IT will provide technical support, IT operations, and web development for UI Athletics units, and possibly spanning multiple domains. Core duties include designing, installing, and maintaining computer systems across Athletic departments, managing IT operations such as software updates, security patches, and hardware support, as well as tracking inventory for software and hardware. Additionally, this role involves training staff and coaches in PC and Mac environments and supporting game-day operations to ensure seamless technology functionality during events. The web development responsibilities include designing, implementing, and maintaining secure web applications in collaboration with sports teams and departments, under the direction of the Athletics IT Director overseeing the development lifecycle to enhance Iowa Athletics’ digital presence. Strong problem-solving skills, adherence to UI/ITS policies, and effective communication with non-technical users are essential for success in this role.

Benefits Highlights: Excellent fringe benefit package including paid vacation and sick leave; health, dental, life, and disability insurance options; and generous employer contributions into retirement plans. The University of Iowa is a Big Ten, nationally ranked research university with 30,000 students located in Iowa City. A vibrant community boasting excellent public schools, safe, comfortable neighborhoods, affordable housing, a highly educated population, and numerous cultural, recreational, and sporting opportunities and events contribute to the Iowa City area frequently appearing high on the best-places-to-live listings. Go to “Working at Iowa” to learn more.

Required qualifications:

• A Bachelor’s degree in an appropriate discipline or an equivalent combination of education and related experience in technical support;
• Professional support experience (typically 1-3 years) using varied technology concepts relating to electronic file storage, desktop management, networked print services or other applicable technologies;
• Experience supporting Windows and Apple personal computers and laptops;
• Experience supporting printers, multi-function devices and personal mobile computing devices (smartphones, tablets, etc.);
• Knowledge of and the ability to use summarization and simplification techniques to explain complex technical concepts in simple clear language appropriate to the audience;
• Demonstrated ability to identify and troubleshoot computer systems and network performance for operational problems and make recommendations for corrective actions;
• Ability to effectively communicate technical information, both orally and in writing, with other technical and non-technical staff, including peers, content providers, designers, workgroups, managers, and general customers
• Knowledge of current web standards (for HTML, CSS, AJAX, CMS, etc.) and demonstrated skill employing these in creating standards-compliant web pages
• Professional experience working effectively with individuals from a variety of backgrounds and perspectives, demonstrating strong interpersonal skills and ability to build trusting relationships;
• Ability to effectively present information and respond to questions from groups, peers or managers, and general customers.
• Experience managing workstations using SCCM, Casper or other desktop management tools and strategies;
• Ability to routinely move, carry and transport computer equipment up to 50 pounds;
• Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console;

Desired qualifications:

• Experience in an Intercollegiate Athletics environment
• Demonstrated ability to work on a variety of projects simultaneously, requiring detailed analysis, creative/practical problem solving, time management, and sound judgment
• Familiarity working with Drupal 7/8, WordPress Platform and/or other Content Management Systems – Highly desirable;
• Knowledge and/or certificate in IT Infrastructure Library (ITIL) foundation concepts;

Application Process: Visit our website at http://jobs.uiowa.edu and search for keywords “ Athletics IT ”. Only applications submitted at https://jobs.uiowa.edu will be accepted.

• Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
• Applicants must upload a resume and cover letter and mark them as a relevant file to the submission. Applications without both a cover letter and resume will be considered incomplete and ineligible for consideration.
• Successful candidates will be subject to a credential/education verification and criminal background check and be required to self-disclose any conviction history.
• Five professional references will be requested at a later step in the recruitment process.
• As a part of the University of Iowa’s review of your application and consistent with its policies and practices, the University may access and/or view information about you that is job-related and publicly available on the internet, including but not limited to information on social media sites. The access, viewing and/or use of such information is governed by the University’s Policy on Human Rights, as well as state and federal law.
• For questions or additional information, please contact Tanner Erwin at tanner-erwin@uiowa.edu.

Additional Information

• Classification Title: IT Support Consultant
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 4A
• Starting Salary Minimum: 45,540
• Starting Salary Maximum: Commensurate

Contact Information

• Organization: Athletics
• Contact Name: Tanner Erwin
• Contact Email: tanner-erwin@uiowa.edu

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