Assistant Director of Facilities and Operations

Description

The Assistant Director - Facilities and Operations position is an integral part of the Athletic Staff, overseeing facility management and operations of selected facilities, to potentially include but not limited to the ice rink, field hockey turf, and track & field complex. This position reports to the Associate Director of Athletics for Facilities & Operations

 

Major Areas of Responsibility

●Facility Maintenance

●Event Operations

●Event and Crowd Management

●Student worker scheduling

●Part time employee scheduling

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Description

The Assistant Director - Facilities and Operations position is an integral part of the Athletic Staff, overseeing facility management and operations of selected facilities, to potentially include but not limited to the ice rink, field hockey turf, and track & field complex. This position reports to the Associate Director of Athletics for Facilities & Operations

 

Major Areas of Responsibility

●Facility Maintenance

●Event Operations

●Event and Crowd Management

●Student worker scheduling

●Part time employee scheduling

●Venue set-up and breakdown

●Coordination of visiting teams and officials

●Implementing emergency plans and procedures

●Overseeing all outside athletic rentals of assigned spaces

●Assist in the coordination and execution of conference and NCAA championships

●Maintain all functions of the Hart Center Ice Rink under the supervision of the Associate

 

Director of Athletics - Facilities & Operations

●Establish best practices procedures to coordinate and facilitate total customer satisfaction for the constituents the department supports. Institute administrative procedures which facilitate the work of the staff and provide a service-oriented structure for those served

●While under direction of the Associate Director of Athletics - Facilities & Operations works effectively as a liaison between various departments to ensure that services, quality and costs are balanced. Supports the preparation and maintenance of the departmental operational budgets in accordance with procedures and uphold accountability for operating within approved budget limits.

●Conceive, develop, and implement innovative and creative solutions leading to continuously improved processes.  Provide a means for frequent and on-going feedback to the department on the effectiveness of the constituents served.

●Oversee all staff including scheduling, hiring and training of staff. Recruit, hire, train and  manage direct reports that may consist of interns, volunteers and students.  Complete appropriate communications to ensure goals, objectives and expectations are communicated and completed in alignment with the overall College mission, division and department.

●Other duties as assigned by the Associate Director of Athletics - Facilities & Operations

 

Minimum Qualifications

●Bachelor’s degree; Minimum of 1-3 years of experience with athletic event/facility management/operations

●Demonstrated knowledge of NCAA rules and regulations;

●Demonstrated ability to identify and resolve problems efficiently, effectively and independently;

●Ability to multitask, detail oriented and ability to work with diverse group of staff members

●Strong customer service with the ability to troubleshoot and handle pressure situations

●Ability to thrive in a diverse, fast paced student athlete service driven environment in a collegiate setting; Willing to work nights, weekends and holidays.

 

Preferred Qualifications

●Master’s degree in related field; Previous Division I intercollegiate athletic experience in event and facility management

●Minimum of 2 – 4 years of experience with ice rink management and operations; Basic knowledge of Zamboni preventive maintenance and operation;

●Past experience maintaining a quality ice surface

 

 

 

Core Competencies

Skills that are required for this job and are in line with the College’s mission e.g.

●Supervision

●Dependability

●Flexibility

●Service Oriented

●Excellent Written & Verbal Communication

●Proficient Problem Solving

●Understands Risk Management

●Excellent Innovation/Creativity

●Strong Teamwork & Team Facilitation

●Strong Interpersonal Skills

 

Understands, values and respects diversity as an individual, in a team and within groups while fostering an inclusive and supportive.

 

Additional information:

This is a full time exempt level position. The College is committed to providing competitive market pay for its employees. 

 

The College also offers a competitive benefits package for full-time staff, including:

• 10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)

- Condensed summer 4-day work week

Tuition & Education benefits

Wellness programs & ongoing Training and Development opportunities

Generous paid time off

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.

To review our Employee Benefit Options, please go to: [https://www.holycross.edu/human-resources/benefits

](https://www.holycross.edu/human-resources/benefits)APPLICATION INSTRUCTIONS:

In your cover letter please address how your work might support the College's mission as a Jesuit, undergraduate liberal arts college (see http://www.holycross.edu/mission) and its core commitment to justice and inclusive excellence. Please provide examples of any past work that illuminate your commitments in these areas.

Review of applications will begin as received and continue until the position has been filled. The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. 

 

 

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