Assistant Director of Ticket Operations

Position Information

General Information

Vacancy Open to

All Candidates

Employment Type

Permanent - Full-time

If time-limited, note appointment end date

Hours per week

40

View Full Description

Position Information

General Information

Vacancy Open to

All Candidates

Employment Type

Permanent - Full-time

If time-limited, note appointment end date

Hours per week

40

Months per year

12

Position Number

012579

NC Salary Grade Equivalency

NC08

Classification Title

University Program Associate - Contributing

Working Title

Assistant Director of Ticket Operations

Salary Range

$35,589 - $46,680

Anticipate Hiring Range

$35,589 - $42,436

FLSA Status

Non Exempt

Division

Athletics

Department

Athletics (Adm)

Work Unit

Athletics Admin/Support

Work Schedule

8:00 am – 5:00 pm; Monday – Friday with evening and weekend hours required in conjunction with scheduled athletic events.

Primary Purpose of Position

The primary purpose of the Assistant Director of Ticket Operations is to assist with the ticket operations of the Charlotte 49ers Ticket Office at UNC Charlotte.

Minimum Education/Experience

Required Minimum Qualifications:

Bachelor’s degree or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. 

Essential Job Duties

Daily and event operations of the Charlotte 49ers Ticket Office at UNC Charlotte to include daily reporting and deposits of ticket revenues, maintaining accurate record-keeping, and presenting inbound and outbound ticket purchasing opportunities for multiple university athletic events based on established athletic department and athletic foundation policies.

Other Work Responsibilities

Works football game days and other assigned sports and special events. Manages home events for sports to be assigned. Assists with maintaining and updating ticketing hardware and software. Assists with game-day event ticket staff training and scheduling.

Departmental Preferred Experience, Skills, Training/Education

Experience in a college athletic ticket office. Proficiency with Paciolan ticketing software and experience with group sales and secondary ticket sales platforms.

Necessary Licenses or Certifications

Work Location

Athletic Ticket Office

Posting date

09/17/2026

Closing date

09/24/2026

Proposed Hire Date

10/05/2026

Contact Information

Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.
• The Search Committee will not contact references without first verifying permission with the finalist. 
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. 
• Do not write ‘see resume’ on your application when
  completing the job duties section.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/ben...

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?

   • UNC Charlotte Website
   • HERC Job Board
   • Inside Higher Education
   • Mitratech Circa (formerly known as Local JobNetwork)
   • Another Website
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Other

2. (Open Ended Question)

3. * Do you have a Bachelor's Degree or an equivalent combination of training and experience?

   • No
   • Yes- I have Bachelor's Degree or Higher
   • Yes - I have an Associate's Degree and at least two (2) years of experience related to the position
   • Yes- I have a High School Diploma/GED and at least four (4) years of experience related to the position

4. * Do you have professional experience working in a college athletic ticket office? If yes, please explain your experience.

(Open Ended Question)

1. * Do you have professional experience working with Paciolan ticketing software, group sales, and secondary ticket sales platforms? Please explain your experience.

(Open Ended Question)

Applicant Documents

Required Documents 1. Resume / Curriculum Vitae 2. Cover Letter / Letter of Interest 3. Contact Information for References

Optional Documents

Apply Now

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