Assistant Director of Ticket Operations and Sales (Advertising/Sales Specialist)
EXPIRED

Indiana University

Bloomington, IN

Posted Date: May 09, 2025

Expired Date: May 10, 2025

QUALIFICATION

  • Salary Expectation
    Unknown
  • Years of Experience
    Not provided
  • Work Type
    Full-time

ABOUT PROGRAM

About the Job
Job Description

Department

 

ATHLETICS (BA-ATHL-IUBLA)

Job Summary

 

Department Specific Responsibilities

  • Researches and develops sales strategies based on evaluation of current outside sales techniques or procedures that are implemented by staff.
  • Manages the sales staff who are engaged in promoting and selling tickets for the Ticket Office.
  • Develops customer service strategies and guidelines for the staff to follow in an effort to increase revenue.
  • May handle and resolve more complex customer complaints or requests relating to ticket orders, parking requests, priority point and seating inquiries.
  • Manages intra-office communications regarding sales processing and other information to staff.
Department History

Indiana University Ticketing 2024–2025

Person Role

Michael Osmundson

Senior Assistant Athletic Director for Ticket Operations

David Salatin

Associate Ticket Director

Holly Hollingsworth

Associate Director of Ticket Operations for Accounting

Jake Tanner

Assistant Director of Ticket Operations and Sales

Marlene Martinez

Departing
Assistant Director of Ticket Operations and Sales

Isaac Robbins

Departing
Assistant Director of Ticket Operations and Sales

Indiana University Communications 2024–2025

Person Role

Jeremy Gray

Senior Associate Athletic Director for Strategic Communications/Director of the Cuban Center

Jeff Keag

Associate Athletic Director for Strategic Communications and Media, Football

Greg Campbell

Assistant Athletic Director for Strategic Communications, Football

Megan Kramper

Assistant Athletic Director for Strategic Communications, Women's Basketball, Water Polo

John Decker

Director of Strategic Communications

Charlie Duffy

Assistant Director for Strategic Communications, Men's Basketball, Men's & Women's Golf

Austin Coats

Assistant Director for Strategic Communications, Men's Soccer, Men's and Women's Swimming & Diving, Rowing

Jared Rigdon

Assistant Director for Strategic Communications, Volleyball, Baseball

Indiana University Marketing 2024–2025

Person Role

Mark Skirvin

Senior Assistant Athletic Director for Marketing

Ashton Stewart

Departing
Senior Director of Marketing

Rachel Gillam

Director of Social Media & Creative Strategy

Robert Williams

Associate Director of Marketing

William Kirby

Assistant Director of Marketing

Jada Hardin

Assistant Director of Marketing

Carter Kincaid

Assistant Director of Marketing

Indiana University Ticketing 2023–2024

Person Role

Michael Osmundson

Senior Assistant Athletic Director for Ticket Operations

Maggie Coates

Director, Ticket Sales & Service

Holly Hollingsworth

Associate Director of Ticket Operations for Accounting

David Salatin

Assistant Director of Ticket Operations

Craig Geiss

Assistant Director, Data and Stewardship Coordinator

Kurt Pangborn

Assistant Director for Athletic Tours and Ticket Operations

Jake Tanner

Assistant Director of Ticket Operations and Sales

Marlene Martinez

Assistant Director of Ticket Operations and Sales

Indiana University Communications 2023–2024

Person Role

Jeremy Gray

Senior Associate Athletic Director for Strategic Communications/Director of the Cuban Center

Jeff Keag

Associate Athletic Director for Strategic Communications (Football)

Greg Campbell

Assistant Athletic Director for Strategic Communications

Megan Kramper

Assistant Athletic Director for Strategic Communications

John Decker

Director of Strategic Communications

Charlie Duffy

Assistant Director of Strategic Communications

Austin Coats

Assistant Director of Strategic Communications (Men's Soccer, Men's and Women's Swim & Dive, Rowing)

Jared Rigdon

Assistant Director of Strategic Communications (Volleyball, Track and Field)

Indiana University Marketing 2023–2024

Person Role

Mark Skirvin

Senior Assistant Athletic Director for Marketing

Holly Weber

Assistant Athletic Director for Graphic Design

Kelley Bates

Senior Director of Marketing

Rachel Gillam

Director of Social Media & Creative Strategy

Robert Williams

Associate Director of Marketing

Adam Day

Assistant Director of Marketing

Ashton Stewart

Assistant Director of Marketing

William Kirby

Assistant Director of Marketing

Indiana University Ticketing 2022–2023

Person Role

Michael Osmundson

Senior Assistant Athletic Director for Ticket Operations

Mark Bowman

Associate Director of Ticket Operations for Ticketing System

Holly Hollingsworth

Associate Director of Ticket Operations for Accounting

David Salatin

Assistant Director of Ticket Operations

Craig Geiss

Assistant Director, Data and Stewardship Coordinator

Kurt Pangborn

Assistant Director for Athletic Tours and Ticket Operations

Jake Tanner

Assistant Director of Ticket Operations and Sales

Marlene Martinez

Assistant Director of Ticket Operations and Sales

Indiana University Communications 2022–2023

Person Role

Jeremy Gray

Senior Associate Athletic Director for Strategic Communications/Director of the Cuban Center

Jeff Keag

Associate Athletic Director for Strategic Communications (Football)

J.D. Campbell

Senior Assistant Athletic Director for Men's Basketball Communications and Special Projects

John Decker

Director of Strategic Communications

Greg Campbell

Assistant Director of Strategic Communications (Secondary Football, Baseball)

Ali Ricker

Assistant Director, Communications and Development

Megan Kramper

Assistant Director of Strategic Communications

Charlie Duffy

Assistant Director of Strategic Communications

Indiana University Marketing 2022–2023

Person Role

Mark Skirvin

Senior Assistant Athletic Director for Marketing

Kelley Bates

Senior Director of Marketing

Holly Weber

Director of Graphic Design

Robert Williams

Associate Director of Marketing

Adam Day

Assistant Director of Marketing

Ashton Stewart

Assistant Director of Marketing

Rachel Gillam

Assistant Director of Creative & Digital Media

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