Assistant Director of Ticket Operations - Ticket Office

EXPIRED

Job Details

Description

POSITION RESPONSIBILITIES:

The University Athletic Association at the University of Florida is searching for an Assistant Director to maintain the Ticket Office computer ticketing systems and trains employees on the functionality of the system. Handles building and creation of all manifests in Archtics and creates all events on Ticketmaster Host system. Is responsible for the oversight of multiple sports/ ticket operations and may assist other ticket office employees with the ticket operations for their assigned sport(s). Responsible for recruiting, hiring, training and managing hourly OPS staff. Assists in the coordination of day-to-day operations within the Ticket Office.

This posting will remain open until a qualified candidate is chosen.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Required Qualifications:

Bachelor’s Degree*

Two years of progressively responsible ticketing experience*

View Full Description

Job Details

Description

POSITION RESPONSIBILITIES:

The University Athletic Association at the University of Florida is searching for an Assistant Director to maintain the Ticket Office computer ticketing systems and trains employees on the functionality of the system. Handles building and creation of all manifests in Archtics and creates all events on Ticketmaster Host system. Is responsible for the oversight of multiple sports/ ticket operations and may assist other ticket office employees with the ticket operations for their assigned sport(s). Responsible for recruiting, hiring, training and managing hourly OPS staff. Assists in the coordination of day-to-day operations within the Ticket Office.

This posting will remain open until a qualified candidate is chosen.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Required Qualifications:

Bachelor’s Degree*

Two years of progressively responsible ticketing experience*

One year of cash handling experience

Extensive knowledge of Microsoft applications and ticket system software

Effective communication and customer service skills

Organized, self-motivated, detail-oriented, independent thinker with strong analytics skills

Ability to multi-task effectively

Ability to engage effectively with others of diverse cultures or backgrounds

Ability to work a non-standard work week which may include evenings, weekends, holidays

Preferred Qualifications:

Experience in an intercollegiate or professional athletics environment

Experience with Ticketmaster Archtics system

*An equivalent combination of education and experience may be accepted in lieu of education/experience requirements

BENEFITS:

Comprehensive benefits package including but not limited to health, dental, life, LTD, AD&D, pension plan (upon eligibility), athletic event tickets, employee events and recognition programs as well as possible relocation assistance. Competitive compensation package commensurate with candidate’s previous experience and qualifications. You can view our full benefits guide on the official job posting by  clicking here.

ADDITIONAL INFORMATION:

Interviews may be conducted prior to the closing date, but no offer of employment will be extended until after the position closes. Once an official offer is extended and accepted, the candidate will be required to complete the federal Employment Eligibility Verification Form I-9 and will be contingent on satisfactory background screening results. The candidate will also be required to present acceptable and original documents to prove identity and authorization to work in the United States without the need for employment-based visa sponsorship now or in the future. The University Athletic Association, Inc. is an at-will employer, a separate company from the University of Florida and

not a state

employer

.

THE UAA IS AN EQUAL OPPORTUNITY EMPLOYER.

WE ARE PROUD TO BE A DRUG FREE TOBACCO FREE WORKPLACE.

 

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Apply Now

View Less Description