Associate Director of Ticket Services

Position Details

Position Information

Job Title

Associate Director of Ticket Services

Position Number

985860

Vacancy Open to

All Candidates

Time-Limited

View Full Description

Position Details

Position Information

Job Title

Associate Director of Ticket Services

Position Number

985860

Vacancy Open to

All Candidates

Time-Limited

No

Department Homepage

https://ecupirates.com/

Advertising Department

TICKET OFFICE-ATHLETICS

Division

Athletics

Classification Title

10750 Accounting Technician

Competency Level

2 - Journey

Working Title

Associate Director of Ticket Services

Number of Vacancies

1

Full Time Equivalent (FTE)

1.00

Full Time or Part Time

Full Time

Recruitment Range

$33,540 - $50,784

Anticipated Hiring Range

$42,000 - $45,457

Salary Grade Equivalency

NC06

Work Schedule

M-F, holidays and weekends as needed

Work Hours

8am-5pm, extended hours as needed

Position Location (City)

Greenville

Job Category

Staff - Professional

Organizational Unit Overview

The athletics department mission is to represent East Carolina University with distinction and create a challenging and supportive environment for student-athletes to excel in the classroom, in competition, and in life. We are committed to the highest standards of character, honesty, effort, and sportsmanship; respecting all people, their personal identities, differences and beliefs; and to provide a safe and equitable environment for student-athletes’ academic, athletic and personal development. The highly visible athletics program is committed to NCAA compliance, comprehensive excellence and to be trustworthy stewards of the aspirations of our student-athletes, the resources we manage, the reputation of our University, and our mission of service.

Job Duties

The primary purpose of the Associate Director of Ticket Services is to assist with the day to day operations of the Athletics Ticket Office. The Associate Director oversees the financial management of the ticket office, has supervision over student employees, and leads the ticket operations for the selected sports of baseball, softball and women’s basketball. The Associate Director also oversees the complimentary ticket request program and auditing functions of the ticket office. The ability to work nights and weekends is required in the performance of these duties. The Associate Director will build quality relationships and work collaboratively and professionally with Pirate Club, athletics, and University staff, students, business vendors and all donors and stakeholders. The Associate Director will also abide by all written policies and procedures of ECU, the Department of Athletics, The Educational Foundation (Pirate Club), the National Collegiate Athletic Association (NCAA), and all applicable conferences or associations.

Minimum Education/Experience

High school diploma or equivalency and three years of experience in accounting work. Associate degree in business administration or accounting or equivalent combination of training and experience.

License or Certification required by statute or regulation

None

Preferred Experience, Skills, Training/Education

• Minimum one year experience in a collegiate ticket office, Division I FBS preferred
  
• Knowledge of accounting and cash handling principles
  
• Knowledge of NCAA regulations
  
• Knowledge of Paciolan Ticketing Software preferred

License or Certification required by the Department

A valid NC Driver’s License.

Special Instructions to Applicant

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date

10/23/2025

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.

11/03/2025

Open Until Filled

No

Quick Link for Direct Access to Posting

https://ecu.peopleadmin.com/postings/...

Alternate option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please indicate where you learned about this job vacancy.

   • LinkedIn
   • Chronicle of Higher Education
   • CareerBuilder
   • Greenville Daily Reflector
   • Raleigh News & Observer
   • HigherEdJobs.com
   • InsideHigherEd.com
   • Monster.com
   • Indeed
   • ECU Website
   • Other

2. * Will you now or in the future require visa sponsorship for employment?

   • Yes
   • No

Documents Needed To Apply

Required Documents

Optional Documents 1. Curriculum Vitae/Resume 2. Cover Letter 3. List of References

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