Athletic Ticket Office & Fan Services Intern

Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.

Posting Details (Default Section)

Posting Number:

20250616T

Position Title:

Athletic Ticket Office & Fan Services Intern

Position Type:

Temp/Intern

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Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.

Posting Details (Default Section)

Posting Number:

20250616T

Position Title:

Athletic Ticket Office & Fan Services Intern

Position Type:

Temp/Intern

Location:

Villanova, PA

Work Schedule:

full-time/10-months

Approximate Number of Hours per Week

35

Department:

728-Athl - Ticket Office

Position Summary:

This is a great launching point to begin your journey in the sports industry. As the Athletic Ticket Office & Fan Services Intern, you will be responsible for assisting the Ticket Office and Fan Services staff in day-to-day operations. Interns will also be exposed to overall Athletic Department and Game Day operations. Internships with Villanova Athletics will provide qualified interns with an assortment of valuable learning experiences and exposure to all facets of a Collegiate Ticket Office. This is a 10-month internship running from August through May. Interns will be paid a monthly stipend and will work on average 35 hours per week with occasional nights and weekends as needed.

At Villanova, we pride ourselves on bringing the community together to enjoy the atmosphere of collegiate athletics. We are looking to add new members to our Ticketing Group right now! Our collaborative team will work together to continue the tremendous success of Villanova Athletics, one of the best athletic departments in the country!

Duties and Responsibilities:

Conduct market research to develop sales leads for the department.

Assist Ticket Sales and Service staff in business development.

Assist in game day preparation and execution for Men’s Basketball, Women’s Basketball, Football, and Men’s Lacrosse.

Develop ticket sales strategies to maximize attendance and revenue at Men’s & Women’s Basketball, Football, and Lacrosse games.

Develop/maintain relationships with various local Youth Organizations and schools.

Provide friendly customer service at games and other Villanova Athletic events.

Perform additional duties and assist with special projects as assigned.

All duties and responsibilities must be completed in compliance with University, Conference and

NCAA

rules and regulations.

Minimum Qualifications:

This is a post-graduate internship. To be considered, you must have earned a bachelor’s degree from a 4-year college or university prior to the start of the internship.

Applicants should be familiar with Microsoft Office and possess excellent written and oral communication skills.

Must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.

The candidate must have a strong work ethic and a tremendous desire to grow Villanova Athletics.

Preferred Qualifications:

Experience with Paciolan Ticket Software is preferred but not required.

Physical Requirements and/or Unusual Work Hours:

Must be willing to work some nights and weekends.

Special Message to Applicants:

We believe in training, training, and more training! Our team will be assisting you with every step, to ensure you can have the biggest impact possible. You’ll be coached by veteran industry professionals, and they will be coordinating your training and teaching you everything you need to know to perform at your highest level.

EEO Statement

Villanova is a Catholic university sponsored by the Augustinian order. Diversity and inclusion have been and will continue to be an integral component of Villanova University’s mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University’s mission and values.

Posting Date:

04/01/2025

Closing Date (11:59pm ET):

Salary Posting Information:

$15.00 per hour

Job Classification:

non-exempt

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you first hear of this employment opportunity?

   • Indeed.com
   • Higheredjobs.com
   • LinkedIn
   • Glassdoor
   • Chronicle Vitae
   • Academic Keys
   • PA CareerLink/JobGateway
   • Professional Affiliation/Trade Website
   • Diversity Association/Publication Website
   • Advertisement in Academic or Professional Publication
   • Referred by a current employee
   • Referred by a friend, family member, or former employee
   • Heard about it at a conference or career fair
   • Browsing the Villanova website
   • Cabrini University employee
   • Other

2. * If your answer to the above question is "Other", please specify the source below. If this question does not apply to you, enter N/A.

(Open Ended Question)

1. * An individual associated with a prospective student-athlete is defined as: • Any person who maintains or directs others to maintain contact with a prospective student-athlete, the prospective student-athlete’s parents or legal guardians, or the prospective student-athlete’s coach; and • Such contact is directly/indirectly related to the prospective student-athlete’s athletics skills/abilities or for recruitment/enrollment at VU. Examples of individuals associated with a prospect could be any of, but not limited to, the following: • Parents/Legal Guardians • Coaches (high school, college, club) • Personal/Skills Trainers • Relatives • Strength Coach • Advisors Consistent with the above definition for what constitutes associated, are you associated with any: • Basketball (men’s or women’s) prospective student-athletes (grades 9-12) or their parents, relatives or coaches? Y N

   • Yes
   • No

2. * An individual associated with a prospective student-athlete is defined as: • Any person who maintains or directs others to maintain contact with a prospective student-athlete, the prospective student-athlete’s parents or legal guardians, or the prospective student-athlete’s coach; and • Such contact is directly/indirectly related to the prospective student-athlete’s athletics skills/abilities or for recruitment/enrollment at VU. Examples of individuals associated with a prospect could be any of, but not limited to, the following: • Parents/Legal Guardians • Coaches (high school, college, club) • Personal/Skills Trainers • Relatives • Strength Coach • Advisors Consistent with the above definition for what constitutes associated, are you associated with any: • Current VU basketball (men’s or women’s) student-athletes? Y N

   • Yes
   • No

Documents needed to complete your application:

Required Documents 1. Cover Letter / Letter of Interest 2. Resume / Curriculum Vitae

Optional Documents

Apply Now

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