Athletics Case Manager

EXPIRED

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

Major Duties

Under general supervision of the Director of University Counseling Services (UCS), the Athletics Case Manager works closely with the Assistant Athletics Director for Sports Medicine, to assist student-athletes in areas such as psychological health, physical health, social adjustment, relationship issues, interpersonal and sexual violence (sexual assault, domestic violence, stalking, etc.), academic concerns, and basic needs (e.g., food, housing, financial concerns), through a variety of interventions, referrals, and follow up services. The incumbent works collaboratively within a multidisciplinary team of professionals (e.g., UCS colleagues, sports medicine staff, coaches, etc.) to support the holistic care of student-athletes and address their unique mental health/wellness and sports performance-based needs. 

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

Major Duties

Under general supervision of the Director of University Counseling Services (UCS), the Athletics Case Manager works closely with the Assistant Athletics Director for Sports Medicine, to assist student-athletes in areas such as psychological health, physical health, social adjustment, relationship issues, interpersonal and sexual violence (sexual assault, domestic violence, stalking, etc.), academic concerns, and basic needs (e.g., food, housing, financial concerns), through a variety of interventions, referrals, and follow up services. The incumbent works collaboratively within a multidisciplinary team of professionals (e.g., UCS colleagues, sports medicine staff, coaches, etc.) to support the holistic care of student-athletes and address their unique mental health/wellness and sports performance-based needs. 

• Develops protocols and coordinates referrals within a timely manner, supports student-athletes in accessing and connecting to these referrals and the appropriate level of care, and coordinates follow-up care for student-athletes referred to community resources.
• Coordinates follow-up planning for student-athletes returning from mental health related hospitalizations, and serves as consultant for student-athletes with disordered eating/eating disorders, working closely with physician and sports nutritionist.
• Builds connections, consults with, and collaborates with on-campus partners, as well as off-campus community partners (e.g., behavioral health services, health care, and social services).
• Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://n9.cl/dljo6

Qualifications

• Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related, is preferred.
• Equivalent to four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
• A Master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one (1) year of professional experience.                                                                                                                                                                                                                                      

Knowledge, Skills, & Abilities

• Expert knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge; working knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; working knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods.
• Ability to: carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations.
• Ability to: analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view; communicate effectively in a clear and concise manner while maintaining cultural sensitivity through written and verbal communication, documents, report writing, and presentations; work independently with a proactive approach and actively contribute to a collegial work environment
• Possession of these knowledges and abilities is typically demonstrated through the Experience requirements. Must demonstrate: listening, problem-solving, and an ability to work effectively and collaboratively within a multidisciplinary team; the ability to exercise sound judgment, make informed decisions, and follow through on action plans. Ability to demonstrate: exercising discretion, tact, and diplomacy while interacting with students, faculty, staff, administrators on confidential and/or sensitive matters. Possession of: effective organization and time management skills; computer skills with a broad range of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint, etc.), to be able to prepare a wide variety of correspondence, reports, and presentations.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification/grade: 3086 / SSP IV / 1
• The anticipated HIRING RANGE: $5732 - $6660 per month, dependent upon qualifications and experience. The salary range for this classification is: $5732 - $8176 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.  
• TEMP: This is a Temporary-renewable position, end date to be determined.

 ** General Information**

• Applications received through October 19, 2023, will be considered in the initial review and review of applications will continue until position is filled.
• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.