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Easton, PA
Apr 29, 2026
Description:
Reporting to the Director of Sports Medicine, the Insurance Claims Specialist is responsible for the administration and oversight of insurance claims related to student-athlete injuries. This position serves as the primary point of contact for insurance coordination, ensuring timely and accurate claims processing while supporting student-athletes and their families through the claims process.
The successful candidate will contribute to the overall effectiveness and administrative duties of the Sports Medicine unit by maintaining compliance with institutional policies, NCAA guidelines, and applicable insurance regulations.
Easton, PA
Apr 29, 2026
Description:
Reporting to the Director of Sports Medicine, the Insurance Claims Specialist is responsible for the administration and oversight of insurance claims related to student-athlete injuries. This position serves as the primary point of contact for insurance coordination, ensuring timely and accurate claims processing while supporting student-athletes and their families through the claims process.
The successful candidate will contribute to the overall effectiveness and administrative duties of the Sports Medicine unit by maintaining compliance with institutional policies, NCAA guidelines, and applicable insurance regulations.
Responsibilities:
Administer all aspects of the student-athlete insurance claims process, including intake, submission, tracking, and resolution
Serve as the primary liaison between student-athletes, parents/guardians, healthcare providers, and insurance carriers
Verify primary insurance coverage and coordinate secondary insurance provided by the College
Collect, review, and submit required documentation (e.g., itemized bills, EOBs, medical records) in a timely and accurate manner
Monitor claim activity, follow up on outstanding claims, and resolve denied or delayed claims
Maintain detailed, accurate, and confidential records in compliance with HIPAA and College policies
Educate student-athletes on insurance procedures, required documentation, and timelines
Collaborate with athletic trainers, team physicians, and administrative staff to ensure proper documentation and communication
Generate reports on claims activity, trends, and financial exposure as requested
Assist with department administrative functions as needed
Qualifications:
Experience in medical billing, insurance claims processing, or healthcare administration preferred
Working knowledge of insurance terminology, claims workflows, and coordination of benefits
Strong attention to detail and organizational skills
Effective written and verbal communication skills
Ability to manage sensitive and confidential information with discretion
Experience in intercollegiate athletics or a sports medicine setting preferred
Compensation & Application:
This is a part-time, hourly position (850 hr/year). Please apply via the Interfolio link and provide three professional references, a resume, and a cover letter. Review of applications will begin immediately and continue until the position is filled.
| Person | Role |
|---|---|
|
Patrick Roche |
Assistant Athletic Trainer (football) |
Alex Sobelman |
Assistant Athletic Trainer (men's soccer, softball, women's lacrosse) |
Elizabeth Makar |
Assistant Athletic Trainer (men's basketball, tennis, track & field) |
Brandon Riedel |
Assistant Athletic Trainer (field hockey, women's basketball, track & field) |
|
Matt Bayly |
Associate Athletic Director for Holistic Wellness and Performance/Director of Sports Medicine/Head Athletic Trainer (football, golf) |
|
Brad Potts |
Assistant Athletic Director for Peak Performance & Head Strength and Conditioning Coach |
|
Steve Plunkett |
Director of Strength and Conditioning |
Joel Reinhardt |
Director of Football Performance |
| Person | Role |
|---|---|
|
Patrick Roche |
Assistant Athletic Trainer (football) |
Celieangelys Quintero Casanova |
Assistant Athletic Trainer (fall tennis, women's basketball, outdoor track and field) |
|
Matt Bayly |
Associate Athletic Director for Holistic Wellness and Performance/Director of Sports Medicine/Head Athletic Trainer (football, golf) |
|
Brad Potts |
Assistant Athletic Director for Peak Performance & Head Strength and Conditioning Coach |
|
Steve Plunkett |
Director of Strength and Conditioning |
| Person | Role |
|---|---|
|
Matt Bayly |
Sports Medicine, Associate AD, Trainer |
|
Brad Potts |
Sports Medicine, Strength & Conditioning, Assistant AD |
|
Steve Plunkett |
Sports Medicine, Strength & Conditioning |
Steve Mazza |
Team Physiatrist |
|
Patrick Roche |
Sports Medicine, Trainer |
Celieangelys Quintero Casanova |
Sports Medicine, Trainer |
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