Position Information

Position Information

Working Title

Client Services Manager, UNO Athletics & Events (Omaha, NE)

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Position Information

Position Information

Working Title

Client Services Manager, UNO Athletics & Events (Omaha, NE)

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Department

University of Nebraska System

Requisition Number

S_241105

Posting Open Date

11/07/2024

Application Review Date: (To ensure consideration, please submit all application materials before review date)

12/03/2024

Posting Close Date

Open Until Filled

Yes

Description of Work

Responsible for ensuring an outstanding level of customer services by providing direct support, planning, overseeing and managing information technology client services staff and projects for

ITS

and

UNO

Athletics events and venues. Coordinates project phases from development to installation. Acts as liaison between clients, vendors, and consultants. Contributes to the planning, design, development and implementation of project objectives, procedures, processes and standards. Provides IT leadership, professional expertise, and direction in the planning and execution of high-quality events and functions, identifies and facilitates discussion and decisions about issues affecting events, and ensures that Athletics, and/or campus-wide priorities are reflected in the planning and presentation of events.

 

This position works closely with athletics and academic leaders for their events. This job requires off hours (nights and weekends) support coordination and maintaining open communication with supported areas to make sure we have proper coverage of academic or athletic events.

 

This position will uphold the

ITS

core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity. 

Please note: Sponsorship will not be offered for this position.

LI-DNI

Minimum Required Qualifications

Required Qualifications

Bachelor’s degree 

3 years of experience supporting venue technologies in a professional or University setting 

Thorough knowledge and experience with Microsoft Windows and/or Apple MacOS operating systems, software

application administration, and hardware 

Proven customer relations experience including the ability to create and maintain solid working relationships with key customer groups

Supervisory experience

 

Equivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.

Preferred Qualifications

Preferred Qualifications 

Experience with space management software

Experience with technology research and development and procurement 

Experience with managing vendor interaction

Experience and understanding of managing and operating audio/video equipment

Understanding of software related for athletics events such as scoring software platforms (such as Stat Crew, Genius Sports, Colorado Timing, Hy-Tek Meet Manager, Gymnastics Scorekeeper)

Experience with athletics video and analysis platforms (such as DVSport, Playsight,

XOS

, Hudl, Sportscode, Right View Pro,

BATS

, Volleymetrics)

Experience with radio communication systems

The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to managing, supporting, and motivating staff; committed to the ideals of a major public research university.

Pre-Placement Driving Record Review Required

No

Physical Required

No

Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.

No

Criminal History Background Check Required

Yes

Posted Salary

$75,000/yr minimum

How to Apply

THIS

POSTING

IS

FOR

INFORMATION

PURPOSES

ONLY

.

To apply, interested applicants should go to University of Nebraska System’s employment website: https://careers.nebraska.edu/...

or

Click here to apply: https://careers.nebraska.edu/...

For questions or accommodations related to this position contact

Direct questions about the position to:

humanresources@nebraska.edu

Direct questions about the on-line application process to: 402-472-3701

Job Category (old)

Managerial/Professional

Job Type

Full-Time

Alternate Work Schedule (if other than 8-5)

Work Location (City, State)

Omaha, NE

Position funded by grant or other form of temporary funding?

No

If Temporary, indicate end date

Planned Hire Date:

Appointment End Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

Required Documents

Optional Documents

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