Coordinator of Ticketing Solutions

EXPIRED

Position Summary:

Are you an enthusiastic, detail-oriented professional with a passion for providing exceptional customer service? The University of Dayton is seeking a talented Coordinator of Ticketing Solutions to join our dynamic Athletics division. As the Coordinator of Ticketing Solutions, you will play a crucial role in managing the ticketing operations for the University of Dayton's various athletic events. This position requires a high level of organization, strong communication skills, and a commitment to delivering an outstanding experience for our athletes, fans, and guests. Apply today!

The Coordinator of Ticketing Solutions will assist the UD Arena Ticket Office in general day-to-day customer service, group sales & service (retention & solicitation), and general ticket office operations such as invoicing, renewal calls, and office mailings. This position will also provide game day support for all ticketed revenue events such as men’s & women’s basketball, football, women’s volleyball and any other additional post season and external events such as the NCAA First Four, OHSAA Boys and Girls Basketball State Tournament games and Winter Guard International. All University of Dayton Athletics employees are expected to comply with all laws, policies, rules and regulations governing the University, NCAA and the Atlantic 10 Conference. This is a full time position with full ben

Minimum Qualifications:

• High School Diploma

• One year equivalent of part-time customer service experience

• Excellent written communication skills.

• Excellent verbal and interpersonal communication skills.

• Strong attention to detail

• Highly organized individual

• Strong computer and computer application skills

• Must be able to work many evenings, weekends and holidays

Position Summary:

Are you an enthusiastic, detail-oriented professional with a passion for providing exceptional customer service? The University of Dayton is seeking a talented Coordinator of Ticketing Solutions to join our dynamic Athletics division. As the Coordinator of Ticketing Solutions, you will play a crucial role in managing the ticketing operations for the University of Dayton's various athletic events. This position requires a high level of organization, strong communication skills, and a commitment to delivering an outstanding experience for our athletes, fans, and guests. Apply today!

The Coordinator of Ticketing Solutions will assist the UD Arena Ticket Office in general day-to-day customer service, group sales & service (retention & solicitation), and general ticket office operations such as invoicing, renewal calls, and office mailings. This position will also provide game day support for all ticketed revenue events such as men’s & women’s basketball, football, women’s volleyball and any other additional post season and external events such as the NCAA First Four, OHSAA Boys and Girls Basketball State Tournament games and Winter Guard International. All University of Dayton Athletics employees are expected to comply with all laws, policies, rules and regulations governing the University, NCAA and the Atlantic 10 Conference. This is a full time position with full ben

Minimum Qualifications:

• High School Diploma

• One year equivalent of part-time customer service experience

• Excellent written communication skills.

• Excellent verbal and interpersonal communication skills.

• Strong attention to detail

• Highly organized individual

• Strong computer and computer application skills

• Must be able to work many evenings, weekends and holidays

Preferred Qualifications:

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

• Bachelor’s Degree

• One year of part-time experience in the arena of intercollegiate or professional athletics (teams, organizations, sports media companies, firms related to athletics)

• Successful experience in an NCAA Division I athletic department in the sphere of ticketing, game operations, sales, or event management

• Experience with ticketing systems like Ticketmaster or Paciolan

• Successful experience in customer relations and maintaining a pleasant demeanor in difficult situations

Special Instructions to Applicants:

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of age, race, color, national origin, religion, sex, sexual orientation or gender identity.

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