Director, Membership Services & Stewardship, Department of Athletics

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

 

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

 

Current  Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.  

** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

Summary:
The Director of Membership Services & Stewardship is responsible for the comprehensive management and execution of all annual, major gift, and endowments. This role encompasses coordinating the full cycle of gift acknowledgments, from weekly master acknowledgments to personalized profiles for major donors. The Director of Membership Services & Stewardship provides leadership and management for all Athletic boards and councils.

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Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

 

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

 

Current  Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.  

** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

Summary:
The Director of Membership Services & Stewardship is responsible for the comprehensive management and execution of all annual, major gift, and endowments. This role encompasses coordinating the full cycle of gift acknowledgments, from weekly master acknowledgments to personalized profiles for major donors. The Director of Membership Services & Stewardship provides leadership and management for all Athletic boards and councils.

Job Description

Essential Functions:

• Manages current use scholarship, forever Deacs, and major gift stewardship

• Provides leadership and management of all Athletic boards and councils.

• Performs and coordinates the annual stewardship process, including annual fund packet distributions, monthly ILC letters, and new donor communication.

• Manages the gift acknowledgement database and provides regular updates to the development staff.

• Responsible for running and applying priority points and rankings to Wake Forest Athletic supporters.

• Manage gift-in-kind transactions and communication with the university’s advancement team.

• Tracks inventory and manages trade memberships in Paciolan.

• Tracks, updates, and coordinates aspects of the car dealership program; provide updated information to various stakeholders (Athletics Business Office, Human Resources, Facilities, etc.).

• Serve as a liaison to gift processing, especially during key times of year (May, June, and December).

• Ensures compliance with NCAA rules and regulations related to outside interest groups, to include keeping donors informed as to applicable rules, and preventing interference with the operation of intercollegiate athletics programs.

• Other duties as assigned.

Required Education, Knowledge, Skills, Abilities:

• Bachelor’s degree and two years of experience directly related to the duties and responsibilities specified, or an equivalent combination of education and experience.

• Knowledge of NCAA regulations and guidelines.

• Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.

• Ability to communicate effectively, both orally and in writing.  

• Ability to foster a cooperative environment.     

• Ability to develop, plan and implement short- and long-range goals.

• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.

• Valid driver license with good driving record; must be insurable.

Preferred Education, Knowledge, Skills, Abilities:

• Ability to work evening, weekends, and travel as needed

• Knowledge of fundraising procedures and reporting in college athletics.

• Experience with Paciolan software.

Accountabilities: 

Responsible for own work 

Additional Job Description

Note:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Time Type Requirement

Full time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.  ​

In accordance with the Jeanne Clery Campus Safety Act, you may find a copy of the current Annual Security and Fire Safety Report by visiting police.wfu.edu/clery  Please contact University Police if you would like a hard copy or if you have any questions regarding the content of this report. University Police can be reached at 336-758-5591. 

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