Director of Operations-Baseline Tennis Center

EXPIRED

About the Job

 

Position Summary:
The Director of the Baseline Tennis Center oversees all aspects of operations and events.  Plan and implement all Gopher Women’s Tennis workouts, practices and competitive matches.  Maintain a wide array of tennis programming including University partners (PE/Kinesiology classes, Intramurals, RecWell Club), USTA, WTA, ITF and a variety of other users.   Seek additional value added programming such as area schools and universities to host practices and matches.   Oversight and management of the existing third party Lessons program (This position does not teach lessons).  The Director is responsible for managing the operating budget for the facility, forecasting, and tracking revenue goals and providing proper financial oversight of all business operations.  Facility management of the building with regards to daily custodial oversight, routine maintenance of buildings system, court care along with planning and executing timely facility maintenance such as court resurfacing, and other facility improvements.  

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About the Job

 

Position Summary:
The Director of the Baseline Tennis Center oversees all aspects of operations and events.  Plan and implement all Gopher Women’s Tennis workouts, practices and competitive matches.  Maintain a wide array of tennis programming including University partners (PE/Kinesiology classes, Intramurals, RecWell Club), USTA, WTA, ITF and a variety of other users.   Seek additional value added programming such as area schools and universities to host practices and matches.   Oversight and management of the existing third party Lessons program (This position does not teach lessons).  The Director is responsible for managing the operating budget for the facility, forecasting, and tracking revenue goals and providing proper financial oversight of all business operations.  Facility management of the building with regards to daily custodial oversight, routine maintenance of buildings system, court care along with planning and executing timely facility maintenance such as court resurfacing, and other facility improvements.  

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Essential Functions 
30%- Facilities Operations
a. Identify and coordinate facility improvements/repairs/maintenance, including a 5-year 
            facility/equipment renewal plan.  
b. Submit work orders for facility repairs/improvements to improve the overall operation  
            and physical structure of the tennis complex.
c.        Have a basic understanding of tennis related equipment -ball machines, stringing 
            machines, court surfaces, netting systems, 
d. Coordinate the daily maintenance and oversight of custodial tasks of the facility.
e. Assign event set up/tear down/clean up duties to employees, ensuring the smooth operation of events from start to finish.
f. Work cooperatively and coordinate efforts with other facility tenants as well as other areas within the athletic departments.
g. Operate, and monitor, building control systems for PA, AV, and scoreboards.
h.          Other duties as assigned.

20%- Programming Management
a. Work closely with coaching staff to plan and implement Gopher Team practices and competition schedules.  Serve as on-site event manager for home Gopher Tennis competitions.
b. Marketing of the tennis facility to the tennis community, bringing non-University events to the facility to maximize revenue opportunities while maintaining a broad range of 
            diverse tennis offerings. 
c. Coordinate the implementation of tennis lessons, source/hire outside contractors to provide a tennis lesson program.  Follow all University purchasing and contracting procedures. 
d. Work cooperatively with and coordinate efforts with all user groups: Intercollegiate Athletics, the School of Kinesiology classes, recreational wellness programs, USTA and
             diverse groups and wide-ranging activities in the tennis community.

20%- Personnel
1. Supervision of one full time employee.
a. Assign duties, tasks, and work schedules of FT Staff while sharing nights and weekend coverage of tournaments and events.
b. Oversee the hiring, training, supervising employees while meeting the mission of the Baseline Tennis Center.
c. Conduct performance evaluations of all employees while providing meaningful goals and coaching to staff.
2. Oversee the supervision of part time staff (Student Employees).
a. Coordinate and assist in the hiring, training, and supervision of diverse part-time employees.
b. Oversight of duties, tasks, and work schedules including nights and weekend coverage.
c. Develop, distribute, and update employee policy and procedure manuals.
d. Conduct performance evaluations with regular feedback to goals and performance.

20% Budget Oversight
a. Prepare and implement the operating budget.
b. Maximize revenues in the tennis center and manage expenses on a daily/weekly/monthly/yearly basis within University policies and procedures. 
c. Complete Facility Use Agreements and invoicing as required
d. Develop and implement the fee structure for the complex and evolve as the market requires.

10%- Merchandise and Equipment
a. Coordinate/delegate the ordering of equipment, supplies to operate the facility.  Management and ordering of merchandise for resale at the Tennis Center.
b. Develop inventory control measures for supplies and equipment while properly separating duties with staff.
c. Operate general office equipment including computers for word processing, spreadsheets, and court scheduling software.
d. Tennis equipment oversight and coordination of repairs of facility equipment.  Solicit
            and build relationships with tennis specific vendors for racquet and other tennis
            equipment repairs.
e. Ordering and disposal of equipment following University procedures.

Nonessential Functions 

Supervision:
1 Fulltime staff supervision.   Will assist with, train, and oversee 40 hour per week intern.  Also, will coordinate the recruiting, training, scheduling, and supervision of up to 15 part-time student employees.  Training students and maintaining a tracking system for each employee is critical to operational success 
 

 Annual salary ranges from $63,000-$67,000.

 

Qualifications

 

Required Qualification:
BA/BS degree and 6 years’ experience in Facility Operations that includes planning, assignment, and supervision of employees.  Ability to work nights and weekends as scheduled with large or complex events.

Preferred:  3 years of Tennis Facility Operations experience preferred.

About the Department

 

With more than 140 years of tradition, Gopher Athletics is one of the oldest and most decorated athletics departments in the country. Minnesota was a charter member of the Big Ten Conference – our teams have won more than 200 conference titles to go with 26 national titles. There are more than 600 student-athletes and nearly 300 full-time employees in our athletics department. That community has built Minnesota into a nation’s top-ranked public school with respect to student-athlete academic performance in each of the past four years, a span of time during which the Gophers have won 13 conference team titles and a collection of individual conference and national crowns. Housed in the historic Dinkytown neighborhood on the northern edge of the University campus, Gopher Athletics is succeeding against a backdrop unique in college athletics, nestled at the heart of a bustling, modern metro area. We are proud of our decorated history, but we are prepared to achieve even greater success in the years to come. Ski-U-Mah!

United Are We

Gopher Athletic’s Commitment to Diversity & Inclusion

Benefits

 

Working at the University

At the University of Minnesota, you’ll find a flexible work environment and supportive colleagues who are interested in lifelong learning.  We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Scholarship
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services 
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Please visit the Office of Human Resources website for more information regarding benefits.

How To Apply

 

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).

Diversity

 

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu

Employment Requirements

 

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

 

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America’s Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).

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