Finneran Pavilion Guest Services Staff

Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.

Position Information

Posting Number:

20234802V

Position Title:

Finneran Pavilion Guest Services Staff

Posting Type

Graduate Assistant

Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.

Position Information

Posting Number:

20234802V

Position Title:

Finneran Pavilion Guest Services Staff

Posting Type

Graduate Assistant

Hours/week:

10-20

Eligibility:

Graduate Assistant

Semester

2025-2026 Academic Year

Location

Finneran Pavilion

Detailed Work Schedule

Number of positions:

5-10

Department:

730-Athl - The Pavilion

Contact Name:

Maya Brown

Contact Phone/Extension:

4845318115

Position Summary Information

| Job Description Summary: |
As a member of the Villanova University staff, Finneran Pavilion Guest Services team members will play a vital role in maximizing the game day experience for Villanova Wildcat fans. Guest Services team members will have the opportunity to work closely with and support the student-athletes, coaching staff, and personnel as they look to continue their tradition of winning. The primary responsibility of the team members is to assist fans in the premium clubs, provide all guests game day specific information, and provide a welcoming environment.

All duties must be completed in compliance with University and NCAA rules and regulations.

• Exceed customer service expectations of all Wildcat community members.
• Understand and practice policies and procedures set by Villanova University Athletics.
• Attend customer service team member training and maintain comprehensive knowledge of game day information, rules, and regulations.
• Go above and beyond to enhance game day experience

| | Requirements: |
- 18 years of age or older - Must be available nights, weekends, and holidays - Ability to stand, walk, and climb stairs throughout the duration of the event - Required to occasionally lift 10 pounds, unaided. - Ability to work well with others - Positive attitude toward taking on additional job responsibilities - Good judgment - Authorization to work in the United States of America

| | Additional Information: | | | Physical Demands Summary: |
- Ability to stand, walk, and climb stairs throughout the duration of the event - Required to occasionally lift 10 pounds, unaided.

| | Wage Rate: | 10.00 |

Posting Detail Information

| Closing Date (11:59pm ET): | | | Open Until Filled | Yes |

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently a registered Villanova student?

   • Yes
   • No

2. * Are you eligible for work study?

   • Yes
   • No
   • I don't know

3. * What is your availability? (days and times)

(Open Ended Question)

1. * Have you ever worked on campus before? If “Y”, what department and semester/year?

(Open Ended Question)

Optional Applicant Documents:

Required Documents 1. Cover Letter / Letter of Interest 2. Resume / Curriculum Vitae

Optional Documents

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