Gameday Operations Supervisor

Posting Details

Position Information

Posting Number

PG194821TM

Position Number

47BKSGAMEDAYSUPV0125

Position Type

Temporary

Essential Job Duties

View Full Description

Posting Details

Position Information

Posting Number

PG194821TM

Apply Now

Position Number

47BKSGAMEDAYSUPV0125

Position Type

Temporary

Essential Job Duties

JOIN

THE

PACK

! The Division of Campus Enterprises offers opportunities for employment across our retail and hospitality units. We offer flexible schedules, and opportunity for learning, growth, and promotion.

NC State Bookstore (Wolfpack Outfitters) seeks energetic, detail-oriented candidates to work with our Gameday Operations Division.

Duties will include:

Manage events in the absence of managers and/or

SHRA

personnel. Responsible for ensuring all equipment, supplies, and inventory are accounted for and ready as needed.

Supervise staff for the duration of the event, ensuring all protocols are followed correctly and consistently, and mistakes are minimized and corrected.

Train student employees.

Work on special projects assigned by Gameday Managers.

Communicate effectively with customers, resolve concerns, and coach team to provide assertively friendly service.

Assist with daily operations such as communicating operational and inventory needs to managers.

Learn to operate Wolfpack Outfitters

POS

system.

Operate State owned vehicle.

Other duties may be assigned to ensure Wolfpack Outfitters’ needs are met. May be asked to assist in other departments/locations as necessary.

Excellent performance during this time may provide an opportunity to renew employment and/or advance.

This is an hourly position with a mandatory 32-day break at the end of 11 months.

Is Time Limited

No

If Yes, Appointment Length

Department Information

| Job City & State | Raleigh, NC | | Department | |

System Information

| Classification Title | Temporary-Skilled Trades | | Working Title | Gameday Operations Supervisor |

Position Information

Requirements and Preferences

| Work Schedule | Schedule parallels with Athletic calendar/Monday - Sunday; must be able to work 40 hours per week. | | Other Work/Responsibilities |
- Be an ambassador for NC State Stores and the university as a whole and enrich the quality of life for the campus community and support student success. - Work as a cohesive team member and play an integral part in creating a positive work environment.

| | Minimum Experience/Education |
- Customer service background in retail environment.

| | Department Required Skills |
- Cross-trained in all functions of a Cashier through previous experience. - Ability to delegate tasks and communicate effectively with diverse supervisors, peers, and customers. - Provide exemplary customer service to every guest. - Capability to solve problems and coach team members effectively to create a positive and productive work environment. - Work with a sense of urgency, always be timely. - Ability to lift 30 pounds with or without reasonable accommodation.

| | Preferred Years Experience, Skills, Training, Education |
- Inventory management skills - Familiarity with point of sale systems - Supervisory experience

| | Required License or Certification |
n/a | | Valid NC Driver's License required? | Yes | | Commercial Driver's License Required? | No |

Recruitment

Recruitment Details

| Anticipated Hiring Range | $15 |

Recruitment Dates

| Job Open Date | 01/09/2025 |

Applicant Information

| Quick Link | https://jobs.ncsu.edu/postings/213485 | | AA/EEO |
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn of this opportunity?
   • NCSU Website
   • Job Alert (automated email from our system)
   • NCSU Executive Search Services
   • Monster.com
   • CareerBuilder.com
   • InsideHigherEd.com
   • HigherEdJobs.com
   • Other Online Job Board
   • Carolina Job Finder / Employment Guide
   • Job / Career Fair
   • The Chronicle of Higher Education
   • Professional Journal
   • Print Advertisement (Newspaper / Periodical)
   • Radio / Television Advertisement
   • Professional Organization
   • Higher Education Recruitment Consortium (HERC)
   • Direct Contact from NCSU HR Representative / Recruiter
   • NCSU Employee Referral
   • Social Media (LinkedIn, Twitter, Facebook, Other)
   • Other

Applicant Documents

Required Documents

Optional Documents 1. Resume 2. Cover Letter

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