Graduate Assistant Ticketing Operations-Fall 2025

Description

Assist the Ticketing Coordinator with all aspects of ticketing operations, with the opportunity to gain experience in other areas of athletics such as facilities, sponsorship, & development

Examples of Duties

• Assist with the hiring, scheduling, and training of event gameday staff
• Assist with facility and equipment set-up prior to home athletic events
• Act as a supervisor during athletic events and assisting with any ticketing or customer service issues
• Help manage online ticketing software
• Assist with renewal of season tickets
• Provide excellent customer service to fans and other stakeholders
• Ability to work flexible hours including evenings and weekends
  

Typical Qualifications

Description

Assist the Ticketing Coordinator with all aspects of ticketing operations, with the opportunity to gain experience in other areas of athletics such as facilities, sponsorship, & development

Examples of Duties

• Assist with the hiring, scheduling, and training of event gameday staff
• Assist with facility and equipment set-up prior to home athletic events
• Act as a supervisor during athletic events and assisting with any ticketing or customer service issues
• Help manage online ticketing software
• Assist with renewal of season tickets
• Provide excellent customer service to fans and other stakeholders
• Ability to work flexible hours including evenings and weekends
  

Typical Qualifications

Education:

• Bachelor's Degree Required

• Currently admitted to a UCM graduate degree program

• 3.0 or higher graduate level GPA if previous graduate level courses have been taken

• 2.7 or higher undergraduate level GPA if no previous graduate level courses have been taken

Experience: - Customer service experience preferred - Prior experience in the sport industry preferred

Supplemental Information

GA Type: Athletics

GA Hour Expectations: 20 hours a week

Start Date of Position: 08/11/2025

End Date of Position: 12/12/2025

Total Stipend for Semester: $4,500

Working Days & Hours: To be determined once candidate is chosen.

Scholarship: Students filling a Graduate Assistantship (GA) position are eligible to receive a graduate tuition waiver, a graduate non-resident tuition waiver (if applicable), and a graduate mandatory fees waiver. The scholarships are in the form of a waiver and the funds are not deposited into the student’s personal account. Instead, the student’s bill is reduced by the amount of the scholarship awarded. If the maximum amount of the scholarship is not used, the remainder is not paid to the student in any form and unused scholarship money cannot be carried over to another semester. The scholarship is applied to graduate level courses only; courses taken for undergraduate credit are not eligible to be covered by the GA scholarship. The non-resident fee scholarship only applies to classes taken on the UCM Warrensburg campus. The maximum scholarship amounts are based on the size of assistantship held. For a full (20-hour per week) assistantship, the scholarship covers tuition costs and mandatory fees up to 12 credit hours of graduate coursework per semester. Graduate assistantship positions less than full will be prorated accordingly.

Special Instructions:

Full-time benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

Part-time benefits-eligible positions: Benefits include generous education assistance for the employee.

Temporary, adjunct, student employment, or graduate assistant positions: Benefits are not included.

Completed UCM online application for employment required. Incomplete applications will not be considered.

A review will begin immediately and continue until filled unless indicated otherwise.

NOTE: A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment.

The University of Central Missouri is an Equal Opportunity Employer and specifically invites applications from women, minorities, veteran status, and people with disabilities.

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