IT Director - Operations & Infrastructure

Position Information

| Classification Title | Information Technology Manager | | FLSA | Exempt | | FTE | 1.00 | | Minimum Qualifications |
Requires at least a baccalaureate degree in the field.  Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. | | Preferred Qualifications |
Master’s degree. Familiarity with University of Georgia technology systems. | | Position Summary |
Full managerial responsibility of the Athletic Association’s computer network including infrastructure design and security. Design, implement and maintain networking and security infrastructures designed to support efficient communications and access to information across multiple locations and cloud services. Manage recruiting, hiring, training, and evaluation of all related personnel. | | Knowledge, Skills, Abilities and/or Competencies |
- Ability to provide executive information systems used for decision support. - Ability to assist with the development of budget for technology, services, and personnel. - Research and recommend technology solutions designed to enhance user productivity. - Experience in design, implementation and maintenance of networking and security infrastructures designed to support efficient communications and access to information across multiple locations and cloud services

| | Physical Demands |
Stand; walk; use hands to finger and reach with arms. Occasionally sit and talk or hear. Frequently lift and/or move up to 25 pounds. Close and distance vision, and peripheral vision. | | Is driving a responsibility of this position? | No | | Is this a Position of Trust? | Yes | | Does this position have operation, access, or control of financial resources? | Yes | | Does this position require a P-Card? | No | | Is having a P-Card an essential function of this position? | No | | Does this position have direct interaction or care of children under the age of 18 or direct patient care? | No | | Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) | Yes | | Credit and P-Card policy |
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. | | Background Investigation Policy |
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website. |

Duties/Responsibilities

| Duties/Responsibilities |
Research and recommend technology solutions for the Athletic Association:  
Design, implement and maintain networking and security infrastructures designed to support efficient communications and access to information across multiple locations and cloud services. Spend time researching and developing new, innovative technologies for next-generation services for the Association. Explore options for addressing current issues or service gaps by reaching out to campus or other Universities; discussing methods, technologies, and processes they have used to knowledge-share and/or collaborate on solutions. Engage in Customer Service-centered improvement process to regularly assess services and processes to identify opportunities for service enhancements or replacements. Develop and maintain frameworks to guide innovation and improvement cycles. Develop and maintain systems for disaster recovery to ensure business continuity. 

Develop, propose and implement IT strategic plan in collaboration with the Director of IT – Client Services. Relay strategic plan to senior executives. | | Percentage of time | 40 |

| Duties/Responsibilities |
Manage the technical operations and projects of UGA Athletics IT.

• Plan projects, assign tasks, track progress on projects and service delivery.
• Provide recommendations for technical implementations into athletic facilities, technical infrastructure and upgrades, and any other technical scenario where project management is required
• Coordinate activities of the teams and ensure that operational goals are met in a timely fashion.
• Guide, direct and encourage increased efficiency, continual improvement, creative solutions and collaboration within UGA Athletics.
• Provide direction and supervision for members of UGA Athletics IT.
• Guide the development, maintenance, and enforcement of relevant UGA system and network standards.
• Guide, direct and encourage increased efficiency, continual improvement, creative solutions and collaboration within UGA Athletics and campus partners as needed.
• Manage and Maintain system documentation.

| | Percentage of time | 25 |

| Duties/Responsibilities |
Maintain central enterprise servers used to support the business and administrative functions of the Athletic Association. Provide executive information systems used for decision-support. | | Percentage of time | 20 |

| Duties/Responsibilities |
Manage recruiting, hiring, training, and evaluation of all related personnel. Monitor staff evaluation processes to ensure they are fair and completed in a timely fashion. Recommend appropriate merit increases and incentives. Manage all personnel activities including disciplinary actions, promotions and reclassifications. Assist in informing the correct personnel in any changes that occur to policies and procedures with respect to supervised areas. | | Percentage of time | 10 |

| Duties/Responsibilities |
Manage IT Operations and Infrastructure budget development and implementation. Ensure all invoices are submitted in a timely manner.  Provide IT event support periodically at various athletic events. Assist with other duties as assigned. | | Percentage of time | 5 |

Contact Information

Recruitment Contact

| Contact Details |
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.  | | Recruitment Contact Name | Amy | | Recruitment Contact Email | Thomas | | Recruitment Contact Phone | |

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents 1. Resume/CV

Optional Documents 1. Cover Letter

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