This position oversees projects through from inception to completion while acting as a liaison between departments and Athletic Creative Team to ensure accurate information is shared with the creative team and deadlines are met for the customer. Ensure proper workflows are by collaborating with Creative Director/Senior Producer/Executive Producer to oversee staff efforts. Keep a catalog of services along with estimated work effort and cost for each package of tasks. Ensure new events are entered into enterprise workflow platform, assign tasks to necessary teams/individuals, and triage requests.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Ensure ServiceNow Tickets are assigned to necessary groups.
• Follow up on staff’s adherence to time tracking procedures.
• Oversee staff’s proper usage of HR management system.
• Organize and maintain staff time-off calendar.
• Able to manage multiple tasks simultaneously while staying organized and meeting deadlines.
• Update and maintain resource calendars.
• Mitigate risk by discovering resource/personnel overlap prior to event dates.
• Ensure daily operational support for Athletics is scheduled.
• Coordinate with Athletics teams and departments.
• Assist in planning, development, and execution of department’s activities.
• Track and report on utilization of production personnel, equipment, and resources.
• Requires forward thinking, creative problem solving, and strong attention to detail.
• Frequent data entry required — accepting projects, assigning out tasks, updating project details, scheduling meetings, securing locations and other similar tasks.

This position oversees projects through from inception to completion while acting as a liaison between departments and Athletic Creative Team to ensure accurate information is shared with the creative team and deadlines are met for the customer. Ensure proper workflows are by collaborating with Creative Director/Senior Producer/Executive Producer to oversee staff efforts. Keep a catalog of services along with estimated work effort and cost for each package of tasks. Ensure new events are entered into enterprise workflow platform, assign tasks to necessary teams/individuals, and triage requests.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Ensure ServiceNow Tickets are assigned to necessary groups.
• Follow up on staff’s adherence to time tracking procedures.
• Oversee staff’s proper usage of HR management system.
• Organize and maintain staff time-off calendar.
• Able to manage multiple tasks simultaneously while staying organized and meeting deadlines.
• Update and maintain resource calendars.
• Mitigate risk by discovering resource/personnel overlap prior to event dates.
• Ensure daily operational support for Athletics is scheduled.
• Coordinate with Athletics teams and departments.
• Assist in planning, development, and execution of department’s activities.
• Track and report on utilization of production personnel, equipment, and resources.
• Requires forward thinking, creative problem solving, and strong attention to detail.
• Frequent data entry required — accepting projects, assigning out tasks, updating project details, scheduling meetings, securing locations and other similar tasks.
• Works with management to ensure assignments are completed, deadlines are maintained, and team members stay on task until projects are complete.
• Lead team on special projects.
• Work nights and weekends; travel as assigned.
• Other duties as assigned.
• Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
• Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.

SUPERVISORY RESPONSIBILITIES  

Oversee the day-to-day activities, provide oversight and support to Athletic Creative Team while collaborating with direct managers for performance reviews and goal setting. 

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Four-year college degree, with a concentration in Communications preferred.

4+ years in a related field preferred.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
• Self-motivated.
• Strong time management, organizational skills, and attention to detail.
• Excellent computer skills.
• Working knowledge of pre-production, production, and post-production practices.
• Working knowledge of technical operations procedures and systems.
• Proficient in broadcast technology.
• Working familiarity with both academic and professional media environments.
• Excellent oral, written, presentation, and negotiation skills.
• Ability to work with conflicting, delayed, ambiguous, or last-minute information.
• Ability to clearly define issues and quickly generate solutions.
• Ability to work independently and within a team.
• Ability to interact with and manage students.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Occasionally required to travel to local and campus locations, as well as join out of town trips.

• Occasionally required to sit for extended periods to perform deskwork or type on a keyboard. 

• Regularly required to hear and discern sounds.

• Regularly required to see and discern colors.

• Frequently required to stand, walk, and climb stairs to move about the building.

• Handle materials, reach overhead, kneel or stoop in order to conduct business.

• Regularly lift 20 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is frequently changing. Functions of this position’s responsibility often require one to work after normal business hours, and in some situations for prolonged shifts. Some projects are completed in a climate-controlled office setting and other projects on a regular basis are outdoors, in some situations rain must be accommodated. Work from home may be encouraged or required at times.

Driving Requirements

Use of one’s personal vehicle (or LU vehicles) is required for travel in the performance of the essential functions of this position.  Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.

Target Hire Date

2025-04-11

Time Type

Full time

Location

Remote Location

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

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