Student Accounts & Human Resource Coordinator

Student Accounts & Human Resource Coordinator

Benefits of working at VCU

All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU’s benefits here.

Job Code

19211

Recruitment Pool

All Applicants

Posting Number

req8068

View Full Description

Student Accounts & Human Resource Coordinator

Benefits of working at VCU

All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU’s benefits here.

Job Code

19211

Recruitment Pool

All Applicants

Posting Number

req8068

Unit

Athletics MBU

Department

Department Website Link

Location

VCU

Address

907 Floyd Ave, Richmond, VA 23284 USA

Duties & Responsibilities

 

VCU Athletics is seeking a detail-oriented, highly organized, and relationship-driven Student Accounts & Human Resource Coordinator to support the department through the professional execution of student-athlete financial services, including athletic scholarship processing, and human resource functions, while effectively managing sensitive information with discretion.

Summary:

The purpose of the Student Accounts & Human Resource Coordinator is to provide professional operational execution of student-athlete services and human resources services to support the VCU Department of Athletics. This position reports to the Director of Human Resources & Student Services and serves as a trusted advisor for student-athletes, coaches, and staff. The ideal candidate is detail-oriented, highly organized, and comfortable balancing people-focused HR responsibilities with precise fiscal work related to student accounts and athletic aid awards. They will excel at building strong relationships, managing sensitive information with discretion, and ensuring accuracy in data entry, account reconciliation, and compliance with NCAA, university, and state policies.

Typical Duties

Manage the Student-Athlete Services function by carrying out major assignments related to athletic financial aid;
Interact, both orally and in writing, with various VCU Departments (Financial Aid, Student Accounting, Admissions, Housing, Dining Services), as well as with parents, student-athletes, and coaches as it relates to the variety of student-athlete services;
Analyze student accounts, and calculate athletic aid awards, working with VCU Financial Aid, Student Accounting and Athletic Compliance to apply athletics financial aid through accurate interpretation of NCAA rules and regulations;
Oversee the VCU Athletics Book library through management of the library database, book inventory, distribution and collection of books, and the completion of fiscal reconciliations in accordance with VCU and NCAA policies;
Manage the student-athlete on-boarding process, constantly communication with incoming student-athletes, administrators and coaches regarding important matters pertinent to the student-athlete's successful transition to VCU;
Serve as the Human Resource Associate for VCU Athletics demonstrating sound judgement and decision-making in providing expertise related to Human Resources;
Oversee recruitment and selection for all work-study, hourly, and student-worker positions;
Manage the new hire on-boarding process, ensuring timely and accurate completion of ExpressHire and HireRight, reviewing new hire paperwork for accuracy and submitting to University HR, scheduling NEO and facilitating VCU ID card, parking and email set-up process; 

Manage affiliate and volunteer process for Athletics, coordinating all appointment requests, administering appointment letters, and on-boarding;
Serve as the official timekeeper for VCU Athletics using the RealTime and Banner information systems;
Manage the employment separation process;

Qualifications

 

Minimum Qualifications

Bachelor's degree or equivalent combination of education and experience;
Experience working with student billing, financial aid, scholarship systems, or account management;
Knowledge of appropriate reconciliation and analysis procedures for fiscal records and reports;
Resourcefulness with the ability to adapt to change and ambiguity;
Ability to exercise strong attention to detail in a fast-paced environment and to set/meet deadlines, organize workload and juggle changing priorities;
Ability to generate, analyze, and reconcile financial reports related to student-athlete aid;
Demonstrated experience handling confidential or sensitive information with discretion and professionalism;
Demonstrated ability to use critical thinking skills to problem solve and develop solutions;
Demonstrated ability to interpret, explain and apply HR policies, state and federal regulations and protocols;
Outstanding customer service skills and a high level of professionalism;
Demonstrated ability to effectively communication verbally and in writing with all individuals;
Working knowledge of Microsoft Office Suite (includes Word, Excel, PowerPoint), FileMaker Pro, Adobe Acrobat, and HR Information Systems; 

Preferred Qualifications
Experience working within higher education, preferably with a NCAA Division l Athletic Department;
Knowledge of NCAA rules and regulations, especially related to grant-in-aid;
Experience using Banner, RealTime, ImageNow, Talent

 

FLSA

University Employee

Job FTE

1

Exemption Status

Non-Exempt

Restricted Position

No

E-Class

UF - University Employee FT

Job Category

University Employee

ORP Eligible

No

Salary Range

$45,000 - $50,000

Compensation Type

Salaried

Target Hire Date

9/25/2025

Contact Information for Candidates

Grace Blevins
gablevins@vcu.edu

Documents Needed to Apply

resume, references

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