Ticket Office Assistant

Posted Date: May 30, 2025

QUALIFICATION

  • Salary Expectation
    $17-$19/hr
  • Years of Experience
    Not provided
  • Work Type
    Part-time

ABOUT PROGRAM

SPORTS/DEPARTMENT

About the Job
Job Description

Job Description

POSITION SUMMARY: Please submit cover letter and resume

The Ticket Office Assistant will assist in the day-to-day management of the Ticket Office for the Department of Athletics.  This position will assist the Director of Ticket Operations and Assistant Athletic Director of Strategic Ticketing and Sales with ticket sales, customer service and order fulfillment for football, men’s basketball, women’s basketball and select men’s lacrosse games.

JOB DUTIES/RESPONSIBILITIES

  • Ticket Sales/Customer Service (90%)

    • Assist with phone, window, and mail orders for all athletic ticketed events using Paciolan software.
    • Provide a high level of customer service to donors, ticket holders, and the general public.
  • Ticket Distribution (10%)

Department History

University of Richmond Ticketing 2024–2025

Person Role

Brad Dilen

Assistant Athletics Director for Strategic Ticketing and Sales

Caden Highfield

Director of Ticketing and Premium Seating

Matt Perry

Departing
Director of Ticketing and Premium Seating

University of Richmond Ticketing 2023–2024

Person Role

Brad Dilen

Assistant AD for Strategic Ticketing and Sales

Matt Perry

Director of Ticketing and Premium Seating

University of Richmond Ticketing 2022–2023

Person Role

Brad Dilen

Assistant AD for Strategic Ticketing and Sales

Matt Perry

Director of Ticketing and Premium Seating

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