Ticket Office Associate

Virginia Commonwealth University

Richmond, VA

Posted Date: Jul 11, 2025

Apply on School Website

QUALIFICATION

Salary Expectation
$14/hr
Years of Experience
Not provided
Work Type
Part-time

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Athletic Director

Conference

A-10 (DI)

SPORTS/DEPARTMENT

Ticketing

About the Job

Job Description

Ticket Office Associate

Benefits of working at VCU

All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU’s benefits here.

Job Code

80221

Recruitment Pool

All Applicants

Posting Number

req7667

Ticket Office Associate

Benefits of working at VCU

Job Code

80221

Recruitment Pool

All Applicants

Posting Number

req7667

Unit

Athletics MBU

Department

Athletics

Department Website Link

https://vcuathletics.com/index.aspx

Location

VCU

Address

907 Floyd Ave, Richmond, VA 23284 USA

Duties & Responsibilities

Summary: The VCU Athletics Ticket Office is seeking a dynamic, friendly and customer-oriented employee for the position of Ticket Office Associate. This role will support the full-time ticket office staff in several key functions in the office and at sporting events. Ticket Office Associates may work independently or as a member of a team and will be under limited supervision.

Typical Duties

Job duties and responsibilities include:
Provide support to fans and ticket holders by answering inbound phone calls
Assist with in-person ticket sales at the VCU Ticket Office
Assist with all Athletics ticketed events by selling tickets or distributing tickets for team pass lists
In some instances, serve as box office manager on game days at select sporting events
Provide a high level of customer service to fans, ticket holders, donors and the general public
Other duties as assigned

Qualifications

Preferred Qualifications

Experience with Paciolan software or similar ticketing system
Driver’s license and ability to transport self to off-campus Athletic venues

Minimum Qualifications

High school graduate
Must possess excellent customer service skills
Ability to communicate effectively
Experience in cash handling and money management
Knowledge of PC operations and software
Ability to work well in a team environment
Adherence to all applicable NCAA, conference, and institutional rules and regulations